
Reasonable Adjustment and Special
Consideration Policy and Procedure
Training & Assessment. We are committed to complying with all current and relevant
regulations and legislation in the delivery of our Training & Assessments. Our aim is to
facilitate open access for all learners who are eligible for reasonable adjustments or special
considerations in training and/or assessments, whilst ensuring the understanding, knowledge, skills, and competence is not compromised in any way for all the protected
characteristics within the Equality Act 2010.
This policy will also be used by our staff to ensure they are dealing with all reasonable
adjustments and special considerations requests in a fair and consistent manner.
This policy outlines the following:
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Arrangements for making reasonable adjustments and special considerations about the delivery and assessment of our courses.
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How learners qualify for reasonable adjustments and special considerations
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Reasonable adjustments we will accept and requests that are required prior to them being applied
Definition of a Reasonable Adjustment
Enable a learner with a disability or difficulty to demonstrate their knowledge, skills and
understanding of the levels of attainment required in the qualification.
When a reasonable adjustment has been applied, the work produced by the learner will be
marked to the same standards and assessment requirements as the work assessed of the
other learners.
Definition of a Special Consideration
Special consideration is a post-assessment adjustment to the marks of a learner’s
assessment paper or rearrangement of an assessment time and/or date.
A special consideration can be granted after an assessment has taken place if a learner
may have been disadvantaged.
Workforce Training and Development (WTD) adhere to relevant requirements and
legislation to promote fair access to assessment for all learners.
Assessment should be a fair test of learners’ knowledge, skills, and ability. The standard
format of assessment may not be suitable for all learners, our aim is that our assessments
and training do not prevent any learners from attaining them.
We recognise that reasonable adjustments or special considerations may be required at
the time of assessment where the following applies:
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Learners have a permanent disability or specific learning needs
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Learners have a temporary disability, learning needs or medical condition
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Learners are not available at the time of assessment
Reasonable adjustments and special consideration arrangements are available to ensure all learners receive recognition of their achievement providing there is evidence that the equity, validity, and reliability of the assessments can be assured. These arrangements should not be used to make assessments easier for learners or give learners a head start and should not disadvantage other learners.
All requests for reasonable adjustments and special considerations will be reviewed on an
individual basis and all the information received will be considered. Sensitive information
about the delegate that has been offered voluntarily will be treated as confidential and in
accordance with data protection and equality legislation.
Principles of Granting Reasonable Adjustments
Reasonable adjustments granted provide learners with the opportunity to demonstrate
their attainment. The reasonable adjustment compensates for any disadvantage imposed
by the disability or difficulty but do not disadvantage others Certificates issued do not
mislead anyone regarding the learner’s attainment and the assessments were rigorous
and fair The assessment activity is valid and is measurable against the assessment criteria.
Assessment results are reliable. Reasonable adjustments must not invalidate the
assessment requirements set out in the qualification specification.
The content and delivery of the chosen course of study would prevent the learner from
fulfilling a major section of the course affecting the assessment requirements Must not
give the learner an unfair advantage compared to other learners for whom a reasonable
adjustment has not been granted.
Procedure to Request a Reasonable Adjustment
Trainers and assessors must endeavour to identify learner needs as soon as possible to
request the appropriate adjustments are reviewed by the appropriate awarding
organisation, once approved these can be implemented.
The process for requesting access arrangements and the evidence required may vary
dependent upon the qualification specification, the learner’s circumstances and any other
factors that need to be taken into consideration.
Reasonable adjustments may cover all the course content and not just the assessment.
We ask that a request is submitted to WTD prior to the course starting.
All requests for reasonable adjustments and special considerations will be reviewed on an
individual basis and all the information received will be considered.
Principles of Granting Special Considerations
Learners must have attended the course for the appropriate amount of guided learning
hours and have been fully prepared by the tutor to take the assessment.
If their performance in the assessment or in the production of coursework is affected by
adverse circumstances beyond their control, a special consideration may be granted for a
learner if they have temporarily experienced any of the following:
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Illness or injury
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An event out of the learners control which has or is likely to have an impact on the learner’s ability to take an assessment or demonstrate their levels of attainment during the assessment. Any special considerations granted must:
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Treat all learners fairly
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Require the learner to fully meet the assessment requirements
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Maintain the relevance, reliability, and comparability of the assessment. They must not invalidate the assessment requirements set out in the qualification specification. The learner’s results must reflect the achievement in assessment and not their potential ability. If a special consideration is granted this may result in a post assessment adjustment to the marks of the learner. The adjustment will depend on the circumstances and reflect the difficulty faced by the learner.
All requests for special considerations will be reviewed on an individual basis and all the
evidence received will be considered.
If the request for a special consideration is successful, the learner’s performance will be
reviewed based on the evidence that was submitted. A successful request of a special
consideration will not necessarily change a learner’s result.
WTD will not approve any special considerations that may compromise the assessment
criteria and that may disadvantage other learners.
WTD Responsibility
It is important that all personnel involved in the management, assessment, and quality
assurance of all Awarding Organisation’s qualifications, are fully aware of the contents
within this policy and ensure their learners are made aware of the policy when undertaking
or completing any of our qualifications.
When an EQA visits they may ask staff and/or learners questions to clarify if they are aware
of the policies contents and purpose.
Arrangements Not Covered Within This Policy
If any circumstances arise relating to internal or external assessment not covered within
this policy, you should contact our Training Manager at WTD to discuss prior to the
assessment taking place.
Appeals, Monitoring and Review
This policy and its procedures will be reviewed regularly for improvements as part of our
quality assurance requirements. This will ensure it is fit for purpose, reflects the services
we deliver to our learners and ensures the services we provide are relevant to the
requirements of individual needs.
Authorised by
Pauline Price
COO
Workforce Training & Development